Transit times at the checkout are good estimates but not guaranteed. We rely on carriers like FedEx for our deliveries and unfortunately, they are all experiencing difficulties since the pandemic due to the increasingly high volumes. Most of our packages are still delivered within the communicated transit times. But we can't issue refunds or replacements for reasonable delays by the carriers.
Choosing an expedited service doesn't guarantee transit time. For example, if you choose the 2-day delivery over Economy, we will use an expedited service, which is usually given priority by the carrier and gets there on time. However, we can't be responsible for reasonable delays by the carriers.
If you need your treats by a certain date, please make sure to order ahead of time.
Email us at [email protected] if you have any questions.